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Advisory services in Client Connections, Transportation Planning and Organizational Management, for private and public sector organizations.
MSC Consulting is a boutique management consulting firm, operating in the Greater Toronto Area, that specializes in helping firms build connections and maintain relationships with clients by providing advisory services on transportation projects and facilitating corporate workshops.
We work collaboratively with your key team members, to build momentum and adopt the necessary changes to successfully execute your projects.
Leveraging 40+ years of experience in:
We help organizations improve client base, satisfaction and loyalty by leveraging our proven track record and experience to network, build and sustain robust client connections and foster strong relationships.
Benefit from our deep knowledge in working with the clients and experience in transportation projects, our involvement in your project pursuits and on-going projects will drive your projects to success.
Workshop Facilitation: Lead workshops focused on team building, problem-solving, and innovation. Custom Workshop Design: Design tailored workshops to address specific organizational challenges or goals. Training Programs: Develop and deliver training programs to enhance team skills and collaboration.
Advisory services ranging from staff engagement to strategic plan development can help boost staff morale and productivity, and achieve your organization’s goals and visions.
Establish mentorship programs within the organization to foster growth and development. Provide one-on-one coaching for senior staff to enhance their communication and leadership skills.
With four decades of extensive experience in area master plans, highways and transit planning, Michael is a recognized expert on transportation planning and environmental assessment in Ontario.
Michael has managed many multi-disciplinary roadway planning and preliminary design projects in Ontario for municipalities and the Ministry of Transportation including QEW, 400, 401, 403; 407E, 410, 427, 413 and 418.
Also recognized for his skills in issues resolution and stakeholder management, Michael has assisted clients in resolving critical issues with stakeholders and finding solutions that are acceptable to all parties.
Prior to founding MSC Consulting, Michael held senior positions in transportation consulting firms focusing on business development, client relations and strategic corporate planning at an executive level.
Michael is the principal author of the current Transportation Association of Canada’s (TAC) Geometric Design Guide for Canadian Roads. He has conducted several seminars and lectures on geometric design over the years.
In addition to being an advisor in the business world, Michael also teaches transportation planning and engineering at Queen’s University – a course which he created.
Since 2019, Michael has been Chair of GTTC (Greater Toronto Transportation Conference), a non-profit organization of senior-level people involved in planning, design or provision of transportation infrastructure or services in the Greater Toronto Area (GTA).
Senior Director & Advisor to a Regional Group of a multi-national engineering consultant firm (Parsons) in strategic direction, business development and internal organizational operations. The duties include: advising the Regional Lead on effective leadership practices and strategies; organizing and connect the firm with clients; working as a liaison between senior staff and management and identifying problems and conflicts and assisting in resolving them; assessing company weaknesses and strengths to identify the most appropriate structure for the Region of the company; identifying new business opportunities for companies; and reviewing and improving proposals to clients.
Advisor to the City of Vaughan Project Team in preparing the RFP and Terms of Reference (TOR) for the mid-block crossing bridge over Highway 400 and Highway 407 mainline and ramps. Michael assists in the writing of the Draft TOR. He also facilitates the coordination of meetings and draft TOR reviews with MTO and 407 ETR.
Advisor to the Consultant Team (WSP) on project management and preliminary design (East Section of this high-profile project). Michael is a core member of the MTO/WSP Executive Management Group. The corridor is a 4 to 6 lane, 59-km 400-series highway with connections to Highways 400, 427, 410, 401, and 407 ETR. A transitway running alongside the highway is also proposed.
Advisor to the Consultant Team (CIMA+) on interchange and route alternatives and functional design. Michael Chiu also leads the liaison with the MTO. This is a study for a north-south transportation crossing of the Niagara Escarpment. The crossing will accommodate commercial vehicles and other modes of transportation and increase safety for local communities.
Workshop Leader for two workshops to address public concerns on traffic congestions caused by the rehabilitation work on the Gardiner expressway. Michael developed and designed the workshop contents, focusing on brainstorming ideas on a) alleviating congestions on Gardiner Expressway and the adjacent road network in the first workshop; and b) accelerating the construction to an overall shorter period of closing the lanes on the Expressway.
Workshop Leader for a two-day workshop with senior leaders on a short-term (two years) strategic plan for an engineering consulting firm. Michael Chiu developed the contents and successfully facilitated the workshop with actionable tasks to achieve the plan. Regular follow-up monitoring meetings with task leaders on task progress was held for the following 12 months.
Workshop Leader for Parsons Corporation's client-facing staff at client connects workshop. Two sessions were held to understand the challenges of connecting with clients in a post-covid times and shared best practices in connecting with clients. This was one of the initial steps to change the company from a ‘product-centric’ culture to a ‘client-centric’ culture. Michael developed and designed the workshop contents and successfully facilitated the workshop with a overall average rating of 9.4 (out of 10) from all participant’s feedback surveys.
Workshop Facilitator for a workshop with senior staff of the Region to establish the vison and goals of the Congestion Management Plan (CMP). Due to the constraint of a half-day workshop, Michael developed pre-workshop questions to solicit input from the Region staff prior to the workshop, this resulted in a very efficient and engaging workshop with valuable input provided for the next stage in the development of the CMP.
Leading private and public sector organizations.
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